1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

• The service was not delivered as agreed upon or promised.
• The service was canceled by you prior to the scheduled date and time, following our cancellation policy.
• There was a billing error or duplicate payment made for the same service.

2. Non-Refundable Scenarios

Refunds will not be issued in the following cases:

• The service was completed as agreed upon and no issues were raised within 24 hours of completion.
• Refund requests made after 7 days from the service date.
• Promotional or discounted services that explicitly state "non-refundable" in their terms.

3. Refund Request Process

To request a refund, please follow these steps:

• Contact us at support@atyourservice.com or call +91 97175 84263.
• Provide your service details, including the date, time, and proof of payment.
• State the reason for your refund request clearly.

We aim to process all refund requests within 7-10 business days.

4. Partial Refunds

In some cases, partial refunds may be issued if only part of the service was not delivered or if a compromise is agreed upon between you and our team.

5. Refund Methods

Refunds will be processed using the original payment method. If the original payment method is unavailable, alternative arrangements will be made upon agreement.

6. Amendments to This Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be communicated via our website.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us:

Email: support@atyourservice.com

Phone: +91 97175 84263

Thank you for choosing At Your Service. We are committed to ensuring a fair and transparent experience for our valued customers.