- +91 97175 84263
- info@atyourservice.co.in
FAQ's
Frequenlty Asked QuestionsMakeup Artists generally provide a range of services, including bridal makeup, special occasion makeup, photoshoot makeup, and personal consultations for skincare and beauty advice.
The length of an appointment can vary depending on the service selected; however, most sessions last between 1-3 hours based on complexity and client needs. By addressing these inquiries, we aim to enhance our clients’ experiences with MUA and salon services while ensuring transparency in our practices.
Clients should inquire about all products that will be applied during their service, particularly if they have known allergies or sensitivities. Most professionals are happy to share ingredient information upon request.
To maintain your look post-service, it is recommended to follow any aftercare instructions provided by the artist or stylist carefully. This may include specific hair care routines or makeup tips tailored to prolonging the effects of the service received.
Appointments can typically be booked via the At Your Service website,or by phone. It is advisable to schedule your appointment in advance to ensure availability for your desired time
Our customer care services begin from 9 AM and continue till 8 PM for all 7 days of the week. We value your feedback and try our best to solve all your queries with patience. We request you to contact our customer support during the timings mentioned to get an optimum solution to your query. And for the booking of services, the earliest time slot available is 7 AM, however, we request you to book 1-2 days in advance in case you want to avail the services early in the morning. The last available time slot of the day is 7 PM to avail the services. The safety of our experts holds importance for us which is why we try to satisfy you with our services before 8 PM. In case the service is taking more time than usual at the last time slot, the expert will continue the service on the following day.
To maintain your look post-service, it is recommended to follow any aftercare instructions provided by the artist or stylist carefully. This may include specific hair care routines or makeup tips tailored to prolonging the effects of the service received.
Client security is of utmost importance to At your service. We run an all-round check on all our Experts before bringing them onboard into our operations and ensure that their details reach you much before the job starts. However, you are requested to take care of your personal belongings or valuables in the presence of our experts. Yes Madam will not be liable for any damage or theft arising in case of failure to do so
No, we carry everything that is required for the service that you book. You don't need to worry about anything. All you need to do is sit back, relax, and enjoy the best at-home services. In case of a beauty service booking, we request our clients to let us use their bed or any comfortable seating option for the client so that our beauty expert can eectively carry out the services. And our expert might request some water, but thats all. Our experts carry disposable sheets with them so you dont have to worry about any mess being created on the mattress. The expert uses disposable towels during the service to maintain hygiene and safety precautions. Also, you will be provided with a disposable gown as well so that you dont need to worry about the clothing.
Cancellation fee is charged only if a professional is assigned on your booking and the time of cancellation is closer to your booking time. This is done to fairly compensate our professionals for their time and the cost of travel while travelling to your place.
Exact cancellation amount will be shown while you proceed with a cancellation request.